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TERMS AND CONDITIONS
The www.michealkors.sa website (the “Website”) is operated by
Chalhoub Group Arabia Limited Company, a limited liability company registered
under company registration number 4030119847 with registered address at P.O.
BOX: Jeddah 23424 Kingdom of Saudi Arabia, with VAT registration number of
300256002100003, and whose paid up share capital is 112,000,000 Saudi Riyal
(“MICHAEL KORS”, “us”, “we”, “our”).
The Website is provided to you for your personal use subject to
these terms and conditions and any other rules posted on the Website (including
our Privacy Policy) (the “Terms and Conditions”).
By visiting the Website you agree to be bound by, consent to
comply with, and consent to the practices described in, these Terms and
Conditions, which govern your access and use of the Website and all content and
functionalities available on the Website (or any of our other websites and
related micro-sites accessed through the URL www.michealkors.sa and related
domain names) (the “Services”).
If you wish to use our Services you must read and agree to be
bound by our policies relating to those Services. In particular, your attention
is drawn to our policies relating to the terms of purchase and our Privacy
Policy. If you are a minor and/or are aged under 18, you must let your parent
or guardian know about our Privacy Policy before you register to use this
Website or any of the Services.
We grant you a non-transferable and revocable personal license
to use the software that is provided to you by us as part of the Website, for
the sole purpose of enabling you to use and enjoy the benefit of our Services,
as provided by MICHAEL KORS in the manner permitted by the Terms and
Conditions. Commercial use or use on behalf of any third party is prohibited,
except as explicitly permitted by us in writing in advance. Any breach of these
Terms and Conditions shall result in the immediate revocation of the license
granted in this paragraph without notice to you, and without prejudice to any
other rights of MICHAEL KORS.
REGISTRATION
Certain Services and related features, such as but not limited
to, newsletters, that may be made available on the Website may require
registration or subscription to enable your use of them. Should you choose to
register or subscribe for any such Services or related features, you agree to
provide complete, accurate and current information about yourself, and to
promptly update such information if there are any changes. We may change our
registration or subscription requirements from time to time. As a user of the
Website you are solely responsible for keeping passwords and other account
identifiers safe and secure. As a user of the Website you are entirely
responsible for all activities that occur under such password or account.
Furthermore, you must notify us immediately of any unauthorized use of your
password or account. MICHAEL KORS shall not be responsible or liable, directly
or indirectly, in any way for any loss or damage of any kind incurred as a
result of, or in connection with, your failure to comply with this paragraph.
You may be liable for our losses or others due to such unauthorized use.
YOUR CONTENT
You are responsible for your use of the Website, for any
information, text, graphics, photos or other materials which you upload or post
to the Website (collectively “Your Content”), and for any consequences thereof.
Most content you submit, post, or display through the Website is public by
default and will be able to be viewed by other users and through third party
services and websites. You should only provide content that you are comfortable
sharing with others under these Terms and Conditions. When posting Your
Content, you agree not to make comments that are not factual in nature
including without limitation making any racist comments, using profanity,
abusing another user, disrespecting another culture or any other derogatory or
inappropriate comments. We may not monitor or control Your Content and, we
cannot take responsibility for Your Content. Any use or reliance on Your
Content, or content provided by any party other than MICHAEL KORS (such as
other users) (“Other Content”) or obtained by you through the Website is at
your own risk. Your Content may be moderated and may take up to 48 hours to be
displayed but MICHAEL KORS does not commit to checking all Your Content or
Other Content and will not be liable for the same. If you have a complaint
about any posts please contact our Customer Service. MICHAEL KORS reserves the
right, in its sole discretion, not to publish or to remove any Your Content or
Other Content that it believes may be unlawful, defamatory, racist or libelous,
incite hatred or violence, detrimental to people, institutions, religions or to
people's privacy, which may cause harm to minors, is detrimental to the trade
marks, patents and copyrighted content, contains personal data or improperly
uses the medium for promoting and advertising businesses.
We do not endorse, support, represent or guarantee the
completeness, truthfulness, accuracy, or reliability of Other Content or
endorse any opinions expressed via the Website. You understand that by using
the Website, you may be exposed to Other Content that might be offensive,
harmful, inaccurate or otherwise inappropriate, or in some cases, postings that
have been mislabeled or are otherwise deceptive. Under no circumstances will we
be liable in any way for any of Your Content or Other Content, including, but
not limited to, any errors or omissions in Your Content or Other Content, or
any loss or damage of any kind incurred as a result of the use of Your Content
or Other Content posted, emailed, transmitted or otherwise made available via
the Website or broadcast elsewhere.
You retain your rights to Your Content. By submitting, posting
or displaying Your Content on or through the Website, you grant us a worldwide,
non-exclusive, royalty-free license (with the right to sublicense) to use,
copy, reproduce, process, adapt, modify, publish, transmit, display and
distribute Your Content in any and all media or distribution methods (now known
or later developed). You agree that this license includes the right for MICHAEL
KORS to provide, promote, and improve the services it provides and to make Your
Content available to other companies, organizations or individuals who partner
with MICHAEL KORS for the syndication, broadcast, distribution or publication
of Your Content on other media and services, subject to our terms and conditions
for Your Content use. Such additional uses by MICHAEL KORS, or other companies,
organizations or individuals who partner with MICHAEL KORS, may be made with no
compensation paid to you with respect to Your Content.
We may modify or adapt Your Content in order to transmit,
display or distribute it over computer networks and in various media and/or
make changes to Your Content as are necessary to conform and adapt Your Content
to any requirements or limitations of any networks, devices, services or media.
We reserve the right at all times (but will not have an obligation) to remove
or refuse to distribute any of Your Content, to suspend or terminate users, and
to reclaim usernames without liability to you. We also reserve the right to
access, read, preserve, and disclose any information as we reasonably believe
is necessary to (i) satisfy any applicable law, regulation, legal process or
governmental request, (ii) enforce the Terms and Conditions, including
investigation of potential violations hereof, (iii) detect, prevent, or
otherwise address fraud, security or technical issues, (iv) respond to user
support requests, or (v) protect the rights, property or safety of MICHAEL
KORS, its users and the public.
You may not do any of the following while accessing or using the
Website: (i) access, tamper with, or use non-public areas of the Website, our
computer systems, or the technical delivery systems of our providers; (ii)
probe, scan, or test the vulnerability of any system or network or breach or
circumvent any security or authentication measures; (iii) access or search or
attempt to access or search the Website by any means (automated or otherwise)
other than through our currently available, published interfaces that are
provided by us (and only pursuant to the Terms and Conditions), unless you have
been specifically allowed to do so in a separate agreement with us; (iv) forge
any TCP/IP packet header or any part of the header information in any email or
posting, or in any way use the Website to send altered, deceptive or false
source-identifying information; or (v) interfere with, or disrupt, (or attempt
to do so), the access of any user, host or network, including, without
limitation, sending a virus, overloading, flooding, spamming, mail-bombing the
Website, or by scripting the creation of Your Content in such a manner as to
interfere with or create an undue burden on the Website.
ELIGIBILITY
The purchase of products through the Website is strictly limited
to parties who can lawfully enter into and form contracts on the Internet in
accordance with the laws of Kingdom of Saudi Arabia
In order to make purchases on the Website, you must provide your
personal details, including your real first and last name, valid mobile
telephone number, alternate contact phone number, valid e-mail address, payment
details, valid billing address and other requested information as indicated.
You represent and warrant that the payment details you provide are valid,
complete and correct and confirm that you are the person referred to in the
billing information provided.
The Website is only available to persons who meet MICHAEL KORS
terms of eligibility, those who hold a valid credit/debit card by a bank
acceptable to MICHAEL KORS, and those who have authorized us to process a
charge or charges on their credit/debit card in the amount of the total
purchase price for the product(s) which they purchase. Products purchased are
for personal or gift use only and shall not be re-sold, used for commercial
purposes or for any other commercial benefit. MICHAEL KORS reserves the right
to restrict multiple quantities of an item being shipped to any one customer or
delivery address.
By making an offer to purchase products(s), you expressly
authorize MICHAEL KORS to perform credit checks and to transmit or obtain your
credit/debit card information or credit report information (including any
updated information) to or from third parties to authenticate your identity,
validate your credit/debit card, obtain an initial credit/debit card
authorization and/or authorize individual purchase transactions, as we deem
necessary. You agree that we may use personal information provided by you in order
to conduct appropriate anti-fraud checks and such personal information may be
disclosed to a credit reference or fraud prevention agency, which may keep a
record of that information.
Please refer to our Privacy Policy for information about how we
use your data.
ORDERS FOR THE PRODUCTS
The products appearing for sale on the Website are subject to
acceptance and availability. If, for any reason following the placement of an
order for product(s), we are unable to supply a particular product, we will
inform you as soon as possible, cancel your order in respect of the relevant
product(s) and refund you or re-credit your account for any sum that has been
paid by you or debited from your credit/debit card for the product(s) which
cannot be supplied by us.
Please note that you can order up to ten (10) items of a
product.
All orders are subject to acceptance. We reserve the right to
refuse or cancel an order for any reason, including inaccuracies, or errors in
product or pricing information, that we are unable to obtain authorization for
payment, that shipping restrictions apply to a particular item, that the item
ordered does not satisfy our quality control standards and is withdrawn, or
that you do not meet the eligibility criteria set-out within the Terms and
Conditions or any other problem identified by us.
MICHAEL KORS will store a record of your transactions for a
minimum of five (5) years.
Once your order has been placed, you will receive an email
acknowledging the details of your order. This email is not an acceptance of
your order, it is a confirmation that we have received it.
Unless cancelled, acceptance of your order will be perfected
upon completion of the packing of your order by us. Completion of the contract
between you and MICHAEL KORS will be perfected when we dispatch the products to
you, at which time you will receive a second email confirming that your order
has been dispatched. The sale contract is therefore concluded in Jeddah,
Kingdom of Saudi Arabia the language of the contract is English. Neither our
third-party payment processor nor our nominated courier has the authority to
accept an order on behalf of MICHAEL KORS.
We may refuse to process a transaction for any reason or refuse
service to anyone at any time at our sole discretion. We will not be liable to
you or any third party by reason of our withdrawing any product from the
Website, whether or not that product has been sold, removing, screening or
editing any materials or content on the Website, refusing to process a
transaction or unwinding or suspending any transaction after processing has
begun.
Every effort is made to make sure all details on the Website are
accurate, however we may from time to time discover an error in the pricing of
products. If we discover an error in the pricing of a product in your order, we
will let you know as soon as possible. We shall be under no obligation to
accept or fulfil an order for a product that was advertised at an incorrect
price and reserve the right to cancel such an order that has been accepted or
is in transit. If you order a product that is priced incorrectly, we will email
or telephone you to inform you that we have not accepted your order and/or that
the relevant part of your order has been cancelled. If you have already paid
for the product(s), we shall refund the full amount or re-credit your account
in such sum as soon as we are able. In the event that products are recalled in
transit, we will process your refund/re-credit once the products have been
returned to us.
By confirming your purchase at the end of the order process, you
agree to accept and pay the full amount payable for the product(s) as set out
in your order, including any delivery charges applicable to that order.
PRICES AND PAYMENT POLICY
The price of the products shown on the Website does not include
delivery charges and are shown in your local currency and are inclusive of any
applicable taxes or import duties.
Delivery charges will be added to the price of the products and
will be indicated in your local currency, separately on the order form during
the check-out process.
If you are a customer whose credit/debit card is not denominated
in Saudi Riyals, the final price will be calculated in accordance with the
applicable exchange rate on the day your card issuer processes the transaction.
We accept the following forms of payment:
- credit/debit card:
VISA/MASTERCARD/AMERICAN EXPRESS
- cash on delivery (“COD”)
- MADA
- Amex
- Tabby
- Tamara
All credit/debit card payments are subject to validation checks
and authorization by the issuer. If the issuer of the credit/debit card refuses
to authorize payment, we will not be liable for any delay or non-delivery. We
will cancel your order and contact you for an alternative method of payment.
The details on the credit/debit card used to make the payment
must match the exact ID information of the cardholder as held by the issuer.
Payment will be debited and cleared from your account upon completion of the
shipping of your order by MICHAEL KORS. You confirm that the credit/debit card
that is being used is yours or that you have been specifically authorized by
the owner of the credit/debit card to use it.
No credit/debit cards’ details will be stored, sold, shared,
rented or leased to any third parties except by our online payment gateway
service provider.
We take reasonable care to make the Website secure. Rest assured
that your card number will be protected using SSL (Secure Socket Layer). SSL is
a security technology that encrypts your card details and provides a secure
connection between Internet browsers and websites, allowing you to transmit
private data online. We take reasonable care, in so far as it is in our power
to do so, to keep the details of your order and payment secure, but in the
absence of negligence on our part we cannot be held liable for any loss you may
suffer if a third party procures unauthorized access to any data you provide
when accessing or ordering from the Website.
DELIVERY
MICHAEL KORS delivers to the Kingdom of Saudi Arabia
MICHAEL KORS will deliver your order to the address specified in
your order.
Delivery charges will be indicated during your check out
process, in your local currency.
Orders may not be shipped to P.O. boxes, AFO/FPO addresses or to
any address outside the Kingdom of Saudi Arabia
MICHAEL KORS will process your orders Saturday through Thursday
excluding public holidays.
If no one is available to accept delivery of the order, you will
have the option to arrange for an alternative delivery date or be given
additional information about the collection of your order from the courier
company.
MICHAEL KORS offers the following shipping methods in the
Kingdom of Saudi Arabia for all online purchases:
SHIPPING METHOD
SHIPPING FEE
Standard
FREE
Express/Same Day*
30 SAR FREE for orders above 1500 SAR
Standard: service is available on all orders placed online for
shipment within the Kingdom of Saudi Arabia. Delivery may take up to 6 business
days once the order has left our facility.
*Express/Same Day service is available on all orders placed
online except on Friday, for shipment within Kingdom of Saudi Arabia. Delivery
fee is 30 SAR and free for orders above 1500 SAR and it is limited to Riyadh,
Jeddah.
CLICK AND COLLECT SERVICE
Michael
Kors offers you the possibility to collect your order directly from the Michael
Kors store(s) located in [PANORAMA MALL], [MALL OF ARABIA].
All
online purchases made by credit or debit card qualify for our Click and Collect
service.
Simply
select the ‘Collect in Store’ option during the checkout process.
Once your
order is ready for pick up, we will send you an email to confirm the pickup
details.
If you
would like to authorize someone else to pick up the order on your behalf,
please provide them with a signed letter of consent with their name, phone
number and National ID details so they may present it in the store.
are unable to pick up your order within three (10) days, we will issue refund
on the card used at the time of purchase or apply a credit to your online
account.
CANCELLATION AND RETURN
It is our intention to ensure our customers are satisfied with
their purchases from us.
Cancellation
We fully understand that sometimes you might change your mind
regarding your purchase. If you change your mind before receiving your order,
just call our Customer Service Team at 8002440195 to cancel your order and we
will use all reasonable endeavors to cancel it providing your order has not yet
been processed. If your order has already been processed, such cancelation will
be treated as a return. Please refer to our Return section below for further
information. In all circumstances, you can always contact our Customer Service
who will be happy to assist you.
Online Return
You may return the product(s):
- by courier: You can request a return, free of charge, by
selecting the return option from your recent orders and our Customer Service
will arrange for a free pick up via our partner courier service.
If you made a purchase as a guest without creating an account,
kindly proceed to the Log In / Register section. There, you can enter your
Order Number and Email address at the bottom of the page and then follow the
instructions provided.
All products must be returned to us unused and with all MICHAEL
KORS tags, if any, still attached and in the same condition as received, in
their original box and packaging, along with the original invoice within 30
days of the date of purchase of your order. We will not accept any returns if
the original packaging has been opened or tampered with.
Returns that are damaged or soiled may not be accepted and may
be returned to you.
Once we have received and inspected the returned product(s) and
approved the return by email to you, we will refund the price paid by you for
the product(s), with the exception of applicable taxes or import duties and
delivery and return charges.
If you receive a wrong product, or a product received by you is
damaged or defective, or if you simply wish to return your product for any
reason, please log into your account via the My Account page and fill in the
Return Form in order to start the return process. Our Customer Service will
contact you to assist you with your return request within two (2) business
days.
Products are damaged or defective if they are received damaged
or where a manufacturing fault occurs within one year (watches-2 years) of
purchase. Items that are damaged as a result of normal wear and tear are not
considered to be damaged or defective. Where possible, we will offer to repair
defective items.
For all defective items outside of our Return Policy, please
contact our Customer Service Team at 800 111 1348. Should you receive an item
that is not in perfect condition please contact us immediately.
Please send all items you wish to return from an order in the
same shipment to ensure your return is processed as quickly as possible.
If you paid:
- by credit/debit card, we will process
the refund by crediting the same credit/debit card used when the order was
placed. Please note that refunds can take up to ten (10) business days to show
on your account due to varying processing times between payment providers;
- by cash on deliver. If you decide to
return the product by courier, you will be offered the option to receive an
e-store credit note to be used within our online store only.
If you received an item as a gift and wish to exchange it,
please contact our Customer Service who will be happy to assist you in your
request. All products must be unused and with all MICHAEL KORS tags still
attached and in the same condition as received, in their original box and
packaging, with the original invoice within 30 days of the date of your order.
Custom-made products
Please note that any custom-made product may not be refunded or
exchanged.
DEFECTIVE
ITEMS
1. The
customer is requested to verify, before it is taken from the store, that the
merchandise does not have any apparent defect and is in perfect condition
before it is taken from the store. To this effect, the customer is asked to
sign the sale invoice copy.
2. Customer
may return defective merchandise, or merchandise showing an expiry date of less
than 30 days from the date of purchase, upon presentation of the original sale
invoice issued by the store.
3. Merchandise
with hidden defects which could be detected at any stage can also be returned
within reasonable delays appropriate to the type and nature of the defective
merchandise and the defect itself.
Presentation
by the customer of the original sale invoice is also required.
4. If
available, original packaging is to be returned along with the defective
merchandise .The store manager ascertains
that the defect does not result from improper storage or handling by the
customer, such as not observing the recommendations of how to care for the
merchandise as detailed on labels accompanying them.
5. For
repairable merchandise, the customer is informed of possibility of repair, as
well as the expected delay.
6. Should
the delay be unreasonably long considering the type and nature of the
merchandise and the nature of the defect, the customer is offered the
possibility of exchange for identical merchandise, if available in store. If
not available, the customer is proposed a store credit or refund, modalities of
which will be arranged according to
the amount involved.
7. Value
of compensation (exchange, store credit or refund) is that of the initial
purchase value.
NON
DEFECTIVE ITEMS
1. Exchange
of merchandise is allowed within 30 days of purchase.
2. Merchandise
must be in an unused saleable condition, in original packaging and with original price tag. In
case of sealed product, merchandise
must still be in sealed condition.
must be presented with original sale invoice issued by the store.
4. Return
is compensated by a store credit for exact value of initial purchase value.
5. Validity
of store credit is 6 months from date of issue.
6. Earrings
cannot be exchanged for hygienic reasons.
7. Due
to hygiene reasons we are unable to offer an exchange or refund on under wear
& swimwear
8. Customized/tailored
items cannot be exchanged or returned.
EXCHANGE
/ RETURN POLICY ONLINE
Please
keep original receipt for:
RETURN: within
30 days from the date of purchase
EXCHANGE: within
All items must be in their original condition and packaging.
Items purchased on Sale or Promotion can neither be exchanged
nor refunded.
Due to hygienic reasons, exchange will not be accepted on
earrings and sets and used products.
The way your refund is processed depends on your original
payment method CASH/CARD returns.
RETURN IN STORE
You can visit any of our stores with the physical item in their
original packing, along with any accompanying accessories and documents
(warranties, authentication certificates) and the order receipt.
An authorized staff member will take your package and hand you
an acknowledgment receipt.
Exchange is restricted to the same price or higher value items.
Refund will be processed to your payment card and can take up to
10 working days to process.
If you paid by cash on delivery, the value of the products
returned will be credited in the form of Ecredit note. You will not incur any
fees as a result of such reimbursement. The Ecredit note will be valid for 180
days from the date Ecredit note was issued.
EXCHANGE/RETURN POLICY IN-STORE ONLY (KSA)
RETURN: within 3 days from the date of purchase
EXCHANGE: within 7 days from the date of purchase
Return of defective items is accepted only for defects not
caused by misuse or failure to follow care instructions. Original receipt is
required. A refund will be provided only if repair or replacement is not
available.
The following items cannot be replaced: earrings, underwear,
swimwear, and customized or tailored items.
MUSE
are a MUSE member,
you can
enter your log in information in order to credit points, when
purchasing
through the Website, to your MUSE account. Points will be credited
to your
online statement within three (3) days from the successful delivery. To check
your statement, download the MUSE App from the App Store or Google Play. In case of missing points,
please
contact MUSE Concierge on 800 888 777
Points
can be redeemed in store and online. Other MUSE T&C’s apply. For further
information on
the
program, FAQ’s and T&C’s – please visit: experience-muse
PRODUCTS LIABILITY
By buying products through our Website, you acknowledge and
agree that MICHAEL KORS carries no product liability save as described in the
preceding paragraphs in relation to returning and exchanging the products or
refunding/crediting the price paid, and that full liability for the products
rests with the manufacturer. The terms of the manufacturer’s product liability
are found in the product’s package or in the notice that accompanies the
products.
INTELLECTUAL PROPERTY
All copyright, trademarks, trade names, trade dress, designs,
the “look and feel” of the Website, other intellectual property and material,
rights on and relating to the Website including software and all HTML and other
code contained in the Website, page headers, images, texts, illustrations,
formats, logos, designs, icons, photographs, programs, music clips or downloads
and video clips (collectively, the “IP”) are and shall at all times remain
vested in MICHAEL KORS and/or are the property of their respective owners, and
are protected by the Kingdom of Saudi Arabia and international trademark and
copyright laws. You may access, view, download, and print the IP and all other
materials displayed on our Website for your personal, non-commercial use only
as expressly authorized by MICHAEL KORS and/or its third party licensors
provided, however, that you (i) do not modify or alter the IP in any way; and
(ii) do not provide or make available the IP to any third party in a commercial
manner. You will not acquire any copyright, trademark or other proprietary
rights whatsoever in the IP. No license, right, title, or interest in any
materials or software is transferred to you as a result of your use of the
Website or your accessing, viewing, downloading, or printing of the IP. You may
not reproduce (except as noted above), publish, transmit, distribute, display,
modify, create derivative works from, sell or participate in any sale of or
exploit in any way, in whole or in part, any of the IP or our Website. The IP may
be used only as a shopping resource. Any other use, including the reproduction,
modification, distribution, transmission, republication, display, or
performance of the IP is strictly prohibited.
MICHAEL KORS is the exclusive owner or licensee of the IP (as
applicable) and is the exclusive licensee of the www.michealkors.sa domain
name.
CONTENT
MICHAEL KORS provides no warranty as to the accuracy of the
content on the Website, nor does it warrant that such content is error free or
reliable or that your use of the content will not infringe the rights of third
parties. MICHAEL KORS does not warrant that the functional aspects of the
Website or its content will be error free or that the Website, its content or
the server that makes it available are free of viruses or other harmful
components. If your use of the same results in any damage or the need for
servicing or replacing property, material, equipment or data, MICHAEL KORS is
not responsible in any way for those costs. MICHAEL KORS makes no warranty
regarding the Website’s content, software, text, downloads, graphics or links,
or any results from using the Website and you bear the entire risk of the
completeness, accuracy or usefulness of any content on this Website. MICHAEL
KORS reserves the right to withdraw any content from the Website at any time
and for any reason. Removal may be immediate and without notice. You confirm
that MICHAEL KORS is not liable to you or any third party for any such
withdrawal.
We endeavor to provide an accurate description of the products
on our Website and to display the colors of the products as accurately as
possible. We cannot guarantee that your monitor’s display of any color will be
accurate.
The personal opinions of the designers and labels whose products
we sell, or any third parties with whom we are associated are their own and do
not necessarily reflect the views of MICHAEL KORS and we accept no
responsibility for any such views expressed in any media.
INDEMNIFICATION
You agree, at our request, to defend, indemnify, and hold
harmless MICHAEL KORS and its affiliates, including their officers, directors,
agents, suppliers and licensors from and against any and all claims, damages,
costs, and expenses, including attorneys’ fees, arising from or related to your
use of the Website, any breach by you of these Terms and Conditions or the use
by any other person accessing the Website using your Internet account. MICHAEL
KORS reserves the right, at our own expense, to assume the exclusive control of
any matter otherwise subject to indemnification by you hereunder, and such
right and indemnification will survive these Terms and Conditions and your use
of the Website.
AVAILABILITY
You acknowledge that (i) it is technically impossible that the
Website will be provided free of defaults and that MICHAEL KORS cannot take any
responsibility for this, (ii) that defaults may lead to the temporary
unavailability of the Website, and that (iii) the operation of the Website may
be adversely affected by conditions and performances outside MICHAEL KORS’s
control, such as, for example, transmission and telecommunication links between
MICHAEL KORS and you and between MICHAEL KORS and other systems and networks.
MICHAEL KORS may at any time, temporarily or permanently modify
or interrupt, all or part of the Website in order to perform maintenance work
and/or make improvements and/or changes to the Website. MICHAEL KORS is not
liable for any modification to or suspension or interruption of the Website.
DISCLAIMER
OUR WEBSITE IS PROVIDED BY MICHAEL KORS ON AN “AS IS” AND “AS
AVAILABLE” BASIS. MICHAEL KORS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY
KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF OUR WEBSITE OR THE
INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON OUR WEBSITE. TO THE
FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, MICHAEL KORS DISCLAIMS ALL
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY
QUALITY, REASONABLE CARE AND SKILL OR NON-INFRINGEMENT. WITHOUT LIMITING THE
FOREGOING, MICHAEL KORS DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED,
FOR ANY MERCHANDISE OFFERED ON OUR WEBSITE. YOU ACKNOWLEDGE, BY YOUR USE OF THE
WEBSITE, THAT YOUR USE OF OUR WEBSITE IS AT YOUR SOLE RISK. THIS DISCLAIMER
DOES NOT APPLY TO ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF THE
PRODUCT. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THESE TERMS AND
CONDITIONS.
LIMITATION OF LIABILITY
Nothing in these Terms and Conditions is intended to affect your
rights as a consumer under the laws of the Kingdom of Saudi Arabia
The use of the Website or any of the Services or products
available thereon is at your own risk, and unless otherwise stated in these
Terms and Conditions, you assume full responsibility and risk of loss resulting
from your use of the Website or any of the Services or products available
thereon.
UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY,
WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL MICHAEL KORS OR
ANY OF ITS AFFILIATES, EMPLOYEES, DIRECTORS, OFFICERS BE LIABLE TO YOU OR TO
ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES
OR DAMAGES OF ANY NATURE ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR
INABILITY TO USE THE WEBSITE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS
OF PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS,
OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF
MICHAEL KORS HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF
SUCH DAMAGES. SUBJECT TO THE FOREGOING, IN NO EVENT WILL MICHAEL KORS BE LIABLE
FOR ANY DAMAGES IN EXCESS OF THE AMOUNT PAID BY YOU TOWARDS THE PRICE OF THE
PRODUCT IN RESPECT TO WHICH THE CLAIM AROSE. YOU HEREBY RELEASE US FROM ANY AND
ALL OBLIGATIONS, LIABILITES AND CLAIMS IN EXCESS OF THIS LIMITATION.
MISCELLANEOUS
We reserve the right to modify these Terms and Conditions at any
time without notice to you. Any modifications of these Terms and Conditions
will be effective once published on our Website. Your continued use of the
Website (or any of our other websites) following such change shall signify your
agreement to be bound by the modified Terms and Conditions. Please read the
Terms and Conditions and check back often. If you do not agree to any change to
the Terms and Conditions, then you must immediately stop using the Website.
These Terms and Conditions constitute the whole legal agreement
between you and MICHAEL KORS and govern your use of the Website and all
Services and products available thereon and completely replace any prior
agreements between you and MICHAEL KORS in relation to the same.
You acknowledge and agree that the form and nature of the
Services may change from time to time without prior notice to you and MICHAEL
KORS may stop providing the same (or any features within them) to you or to
users.
You understand that MICHAEL KORS grants the operators of public
search engines permission to use spiders to copy materials from the site for
the sole purpose of creating publicly available searchable indices of the
materials and MICHAEL KORS reserves the right to revoke these exceptions either
generally or in specific cases.
You understand that you are solely responsible for (and that
MICHAEL KORS has no responsibility to you or to any third party for) any breach
of your obligations under the Terms and Conditions and for the consequences
(including any loss or damage which MICHAEL KORS may suffer) of any such
breach.
If MICHAEL KORS does not exercise or enforce, or delays in its
exercise or enforcement, of any legal right or remedy, this will not be taken
to be a formal waiver of MICHAEL KORS’s rights.
You and MICHAEL KORS are independent contractors, and these
Terms and Conditions, including but not limited to submission or distribution
of Your Content, will not, in whole or in part, establish any relationship of
partnership, joint venture, employment, franchise or agency between the you and
MICHAEL KORS. Neither party will have the power to bind the other or incur
obligations on the other's behalf without the other's prior written consent.
Neither party is authorized to act as an agent or representative of the other
or for or on behalf of the other party in any capacity other than as expressly
set out in the Terms and Conditions. Neither party shall advertise, represent
or hold itself (or any of its agents) out as so acting or being authorized so
to act, or incur any liability or obligation on behalf of, or in the name of,
the other party, unless specifically provided for in these Terms and
Conditions.
If any of the provision of these Terms and Conditions is held to
be illegal or unenforceable, the other terms of these Terms and Conditions
shall not be affected and shall remain in full force and effect.
These Terms and Conditions are reproduced in English and Arabic.
If there is any inconsistency between the English text and the Arabic text, the
English text will prevail.
These Terms and Conditions are governed by the laws of the
Kingdom of Saudi Arabia and all disputes arising hereunder are subject to the
exclusive jurisdiction of the Jeddah courts.
CONTACT US - CUSTOMER SERVICE
If you have any questions about the Terms and Conditions or any
aspect of your order, please contact our Customer Service by email at
feedback.Michaelkors@chalhoub.com or by telephone at 800 111 1348 every day from 9AM
to 9PM (KSA TIME).