TERMS AND CONDITIONS

 

 

The www.michealkors.sa website (the “Website”) is operated by

Chalhoub Group Arabia Limited Company, a limited liability company registered

under company registration number 4030119847 with registered address at P.O.

BOX: Jeddah 23424 Kingdom of Saudi Arabia, with VAT registration number of

300256002100003, and whose paid up share capital is 112,000,000 Saudi Riyal

(“MICHAEL KORS”, “us”, “we”, “our”).

The Website is provided to you for your personal use subject to

these terms and conditions and any other rules posted on the Website (including

our Privacy Policy) (the “Terms and Conditions”).

By visiting the Website you agree to be bound by, consent to

comply with, and consent to the practices described in, these Terms and

Conditions, which govern your access and use of the Website and all content and

functionalities available on the Website (or any of our other websites and

related micro-sites accessed through the URL www.michealkors.sa and related

domain names) (the “Services”).

If you wish to use our Services you must read and agree to be

bound by our policies relating to those Services. In particular, your attention

is drawn to our policies relating to the terms of purchase and our Privacy

Policy. If you are a minor and/or are aged under 18, you must let your parent

or guardian know about our Privacy Policy before you register to use this

Website or any of the Services.

We grant you a non-transferable and revocable personal license

to use the software that is provided to you by us as part of the Website, for

the sole purpose of enabling you to use and enjoy the benefit of our Services,

as provided by MICHAEL KORS in the manner permitted by the Terms and

Conditions. Commercial use or use on behalf of any third party is prohibited,

except as explicitly permitted by us in writing in advance. Any breach of these

Terms and Conditions shall result in the immediate revocation of the license

granted in this paragraph without notice to you, and without prejudice to any

other rights of MICHAEL KORS.

 

 

REGISTRATION

Certain Services and related features, such as but not limited

to, newsletters, that may be made available on the Website may require

registration or subscription to enable your use of them. Should you choose to

register or subscribe for any such Services or related features, you agree to

provide complete, accurate and current information about yourself, and to

promptly update such information if there are any changes. We may change our

registration or subscription requirements from time to time. As a user of the

Website you are solely responsible for keeping passwords and other account

identifiers safe and secure. As a user of the Website you are entirely

responsible for all activities that occur under such password or account.

Furthermore, you must notify us immediately of any unauthorized use of your

password or account. MICHAEL KORS shall not be responsible or liable, directly

or indirectly, in any way for any loss or damage of any kind incurred as a

result of, or in connection with, your failure to comply with this paragraph.

You may be liable for our losses or others due to such unauthorized use.

 

 

YOUR CONTENT

You are responsible for your use of the Website, for any

information, text, graphics, photos or other materials which you upload or post

to the Website (collectively “Your Content”), and for any consequences thereof.

Most content you submit, post, or display through the Website is public by

default and will be able to be viewed by other users and through third party

services and websites. You should only provide content that you are comfortable

sharing with others under these Terms and Conditions. When posting Your

Content, you agree not to make comments that are not factual in nature

including without limitation making any racist comments, using profanity,

abusing another user, disrespecting another culture or any other derogatory or

inappropriate comments. We may not monitor or control Your Content and, we

cannot take responsibility for Your Content. Any use or reliance on Your

Content, or content provided by any party other than MICHAEL KORS (such as

other users) (“Other Content”) or obtained by you through the Website is at

your own risk. Your Content may be moderated and may take up to 48 hours to be

displayed but MICHAEL KORS does not commit to checking all Your Content or

Other Content and will not be liable for the same. If you have a complaint

about any posts please contact our Customer Service. MICHAEL KORS reserves the

right, in its sole discretion, not to publish or to remove any Your Content or

Other Content that it believes may be unlawful, defamatory, racist or libelous,

incite hatred or violence, detrimental to people, institutions, religions or to

people's privacy, which may cause harm to minors, is detrimental to the trade

marks, patents and copyrighted content, contains personal data or improperly

uses the medium for promoting and advertising businesses.

We do not endorse, support, represent or guarantee the

completeness, truthfulness, accuracy, or reliability of Other Content or

endorse any opinions expressed via the Website. You understand that by using

the Website, you may be exposed to Other Content that might be offensive,

harmful, inaccurate or otherwise inappropriate, or in some cases, postings that

have been mislabeled or are otherwise deceptive. Under no circumstances will we

be liable in any way for any of Your Content or Other Content, including, but

not limited to, any errors or omissions in Your Content or Other Content, or

any loss or damage of any kind incurred as a result of the use of Your Content

or Other Content posted, emailed, transmitted or otherwise made available via

the Website or broadcast elsewhere.

You retain your rights to Your Content. By submitting, posting

or displaying Your Content on or through the Website, you grant us a worldwide,

non-exclusive, royalty-free license (with the right to sublicense) to use,

copy, reproduce, process, adapt, modify, publish, transmit, display and

distribute Your Content in any and all media or distribution methods (now known

or later developed). You agree that this license includes the right for MICHAEL

KORS to provide, promote, and improve the services it provides and to make Your

Content available to other companies, organizations or individuals who partner

with MICHAEL KORS for the syndication, broadcast, distribution or publication

of Your Content on other media and services, subject to our terms and conditions

for Your Content use. Such additional uses by MICHAEL KORS, or other companies,

organizations or individuals who partner with MICHAEL KORS, may be made with no

compensation paid to you with respect to Your Content.

We may modify or adapt Your Content in order to transmit,

display or distribute it over computer networks and in various media and/or

make changes to Your Content as are necessary to conform and adapt Your Content

to any requirements or limitations of any networks, devices, services or media.

We reserve the right at all times (but will not have an obligation) to remove

or refuse to distribute any of Your Content, to suspend or terminate users, and

to reclaim usernames without liability to you. We also reserve the right to

access, read, preserve, and disclose any information as we reasonably believe

is necessary to (i) satisfy any applicable law, regulation, legal process or

governmental request, (ii) enforce the Terms and Conditions, including

investigation of potential violations hereof, (iii) detect, prevent, or

otherwise address fraud, security or technical issues, (iv) respond to user

support requests, or (v) protect the rights, property or safety of MICHAEL

KORS, its users and the public.

You may not do any of the following while accessing or using the

Website: (i) access, tamper with, or use non-public areas of the Website, our

computer systems, or the technical delivery systems of our providers; (ii)

probe, scan, or test the vulnerability of any system or network or breach or

circumvent any security or authentication measures; (iii) access or search or

attempt to access or search the Website by any means (automated or otherwise)

other than through our currently available, published interfaces that are

provided by us (and only pursuant to the Terms and Conditions), unless you have

been specifically allowed to do so in a separate agreement with us; (iv) forge

any TCP/IP packet header or any part of the header information in any email or

posting, or in any way use the Website to send altered, deceptive or false

source-identifying information; or (v) interfere with, or disrupt, (or attempt

to do so), the access of any user, host or network, including, without

limitation, sending a virus, overloading, flooding, spamming, mail-bombing the

Website, or by scripting the creation of Your Content in such a manner as to

interfere with or create an undue burden on the Website.

 

 

ELIGIBILITY

The purchase of products through the Website is strictly limited

to parties who can lawfully enter into and form contracts on the Internet in

accordance with the laws of Kingdom of Saudi Arabia

In order to make purchases on the Website, you must provide your

personal details, including your real first and last name, valid mobile

telephone number, alternate contact phone number, valid e-mail address, payment

details, valid billing address and other requested information as indicated.

You represent and warrant that the payment details you provide are valid,

complete and correct and confirm that you are the person referred to in the

billing information provided.

The Website is only available to persons who meet MICHAEL KORS

terms of eligibility, those who hold a valid credit/debit card by a bank

acceptable to MICHAEL KORS, and those who have authorized us to process a

charge or charges on their credit/debit card in the amount of the total

purchase price for the product(s) which they purchase. Products purchased are

for personal or gift use only and shall not be re-sold, used for commercial

purposes or for any other commercial benefit. MICHAEL KORS reserves the right

to restrict multiple quantities of an item being shipped to any one customer or

delivery address.

By making an offer to purchase products(s), you expressly

authorize MICHAEL KORS to perform credit checks and to transmit or obtain your

credit/debit card information or credit report information (including any

updated information) to or from third parties to authenticate your identity,

validate your credit/debit card, obtain an initial credit/debit card

authorization and/or authorize individual purchase transactions, as we deem

necessary. You agree that we may use personal information provided by you in order

to conduct appropriate anti-fraud checks and such personal information may be

disclosed to a credit reference or fraud prevention agency, which may keep a

record of that information.

Please refer to our Privacy Policy for information about how we

use your data.

 

 

ORDERS FOR THE PRODUCTS

The products appearing for sale on the Website are subject to

acceptance and availability. If, for any reason following the placement of an

order for product(s), we are unable to supply a particular product, we will

inform you as soon as possible, cancel your order in respect of the relevant

product(s) and refund you or re-credit your account for any sum that has been

paid by you or debited from your credit/debit card for the product(s) which

cannot be supplied by us.

Please note that you can order up to ten (10) items of a

product.

All orders are subject to acceptance. We reserve the right to

refuse or cancel an order for any reason, including inaccuracies, or errors in

product or pricing information, that we are unable to obtain authorization for

payment, that shipping restrictions apply to a particular item, that the item

ordered does not satisfy our quality control standards and is withdrawn, or

that you do not meet the eligibility criteria set-out within the Terms and

Conditions or any other problem identified by us.

MICHAEL KORS will store a record of your transactions for a

minimum of five (5) years.

Once your order has been placed, you will receive an email

acknowledging the details of your order. This email is not an acceptance of

your order, it is a confirmation that we have received it.

Unless cancelled, acceptance of your order will be perfected

upon completion of the packing of your order by us. Completion of the contract

between you and MICHAEL KORS will be perfected when we dispatch the products to

you, at which time you will receive a second email confirming that your order

has been dispatched. The sale contract is therefore concluded in Jeddah,

Kingdom of Saudi Arabia the language of the contract is English. Neither our

third-party payment processor nor our nominated courier has the authority to

accept an order on behalf of MICHAEL KORS.

We may refuse to process a transaction for any reason or refuse

service to anyone at any time at our sole discretion. We will not be liable to

you or any third party by reason of our withdrawing any product from the

Website, whether or not that product has been sold, removing, screening or

editing any materials or content on the Website, refusing to process a

transaction or unwinding or suspending any transaction after processing has

begun.

Every effort is made to make sure all details on the Website are

accurate, however we may from time to time discover an error in the pricing of

products. If we discover an error in the pricing of a product in your order, we

will let you know as soon as possible. We shall be under no obligation to

accept or fulfil an order for a product that was advertised at an incorrect

price and reserve the right to cancel such an order that has been accepted or

is in transit. If you order a product that is priced incorrectly, we will email

or telephone you to inform you that we have not accepted your order and/or that

the relevant part of your order has been cancelled. If you have already paid

for the product(s), we shall refund the full amount or re-credit your account

in such sum as soon as we are able. In the event that products are recalled in

transit, we will process your refund/re-credit once the products have been

returned to us.

By confirming your purchase at the end of the order process, you

agree to accept and pay the full amount payable for the product(s) as set out

in your order, including any delivery charges applicable to that order.

 

 

PRICES AND PAYMENT POLICY

The price of the products shown on the Website does not include

delivery charges and are shown in your local currency and are inclusive of any

applicable taxes or import duties.

Delivery charges will be added to the price of the products and

will be indicated in your local currency, separately on the order form during

the check-out process.

If you are a customer whose credit/debit card is not denominated

in Saudi Riyals, the final price will be calculated in accordance with the

applicable exchange rate on the day your card issuer processes the transaction.

We accept the following forms of payment:

-    credit/debit card:

VISA/MASTERCARD/AMERICAN EXPRESS

-    cash on delivery (“COD”)

-   MADA

-   Amex

-   Tabby

-   Tamara

All credit/debit card payments are subject to validation checks

and authorization by the issuer. If the issuer of the credit/debit card refuses

to authorize payment, we will not be liable for any delay or non-delivery. We

will cancel your order and contact you for an alternative method of payment.

The details on the credit/debit card used to make the payment

must match the exact ID information of the cardholder as held by the issuer.

Payment will be debited and cleared from your account upon completion of the

shipping of your order by MICHAEL KORS. You confirm that the credit/debit card

that is being used is yours or that you have been specifically authorized by

the owner of the credit/debit card to use it.

No credit/debit cards’ details will be stored, sold, shared,

rented or leased to any third parties except by our online payment gateway

service provider.

We take reasonable care to make the Website secure. Rest assured

that your card number will be protected using SSL (Secure Socket Layer). SSL is

a security technology that encrypts your card details and provides a secure

connection between Internet browsers and websites, allowing you to transmit

private data online. We take reasonable care, in so far as it is in our power

to do so, to keep the details of your order and payment secure, but in the

absence of negligence on our part we cannot be held liable for any loss you may

suffer if a third party procures unauthorized access to any data you provide

when accessing or ordering from the Website.

 

 

DELIVERY

MICHAEL KORS delivers to the Kingdom of Saudi Arabia

MICHAEL KORS will deliver your order to the address specified in

your order.

Delivery charges will be indicated during your check out

process, in your local currency.

Orders may not be shipped to P.O. boxes, AFO/FPO addresses or to

any address outside the Kingdom of Saudi Arabia

MICHAEL KORS will process your orders Saturday through Thursday

excluding public holidays.

If no one is available to accept delivery of the order, you will

have the option to arrange for an alternative delivery date or be given

additional information about the collection of your order from the courier

company.

 

MICHAEL KORS offers the following shipping methods in the

Kingdom of Saudi Arabia for all online purchases:

 

SHIPPING METHOD

SHIPPING FEE

 

Standard

FREE

 

Express/Same Day*

30 SAR FREE for orders above 1500 SAR

 

 

Standard: service is available on all orders placed online for

shipment within the Kingdom of Saudi Arabia. Delivery may take up to 6 business

days once the order has left our facility.

 

*Express/Same Day service is available on all orders placed

online except on Friday, for shipment within Kingdom of Saudi Arabia. Delivery

fee is 30 SAR and free for orders above 1500 SAR and it is limited to Riyadh,

Jeddah.

 

 

CLICK AND COLLECT SERVICE

Michael

Kors offers you the possibility to collect your order directly from the Michael

Kors store(s) located in [PANORAMA MALL], [MALL OF ARABIA].

All

online purchases made by credit or debit card qualify for our Click and Collect

service.

Simply

select the ‘Collect in Store’ option during the checkout process.

Once your

order is ready for pick up, we will send you an email to confirm the pickup

details.

If you

would like to authorize someone else to pick up the order on your behalf,

please provide them with a signed letter of consent with their name, phone

number and National ID details so they may present it in the store.

If you

are unable to pick up your order within three (10) days, we will issue refund

on the card used at the time of purchase or apply a credit to your online

account.

 

CANCELLATION AND RETURN

It is our intention to ensure our customers are satisfied with

their purchases from us.

Cancellation

We fully understand that sometimes you might change your mind

regarding your purchase. If you change your mind before receiving your order,

just call our Customer Service Team at 8002440195 to cancel your order and we

will use all reasonable endeavors to cancel it providing your order has not yet

been processed. If your order has already been processed, such cancelation will

be treated as a return. Please refer to our Return section below for further

information. In all circumstances, you can always contact our Customer Service

who will be happy to assist you.

Online Return

You may return the product(s):

- by courier: You can request a return, free of charge, by

selecting the return option from your recent orders and our Customer Service

will arrange for a free pick up via our partner courier service.

If you made a purchase as a guest without creating an account,

kindly proceed to the Log In / Register section. There, you can enter your

Order Number and Email address at the bottom of the page and then follow the

instructions provided.

All products must be returned to us unused and with all MICHAEL

KORS tags, if any, still attached and in the same condition as received, in

their original box and packaging, along with the original invoice within 30

days of the date of purchase of your order. We will not accept any returns if

the original packaging has been opened or tampered with.

Returns that are damaged or soiled may not be accepted and may

be returned to you.

Once we have received and inspected the returned product(s) and

approved the return by email to you, we will refund the price paid by you for

the product(s), with the exception of applicable taxes or import duties and

delivery and return charges.

If you receive a wrong product, or a product received by you is

damaged or defective, or if you simply wish to return your product for any

reason, please log into your account via the My Account page and fill in the

Return Form in order to start the return process. Our Customer Service will

contact you to assist you with your return request within two (2) business

days.

Products are damaged or defective if they are received damaged

or where a manufacturing fault occurs within one year (watches-2 years) of

purchase. Items that are damaged as a result of normal wear and tear are not

considered to be damaged or defective. Where possible, we will offer to repair

defective items.

For all defective items outside of our Return Policy, please

contact our Customer Service Team at 800 111 1348. Should you receive an item

that is not in perfect condition please contact us immediately.

Please send all items you wish to return from an order in the

same shipment to ensure your return is processed as quickly as possible.

If you paid:

-    by credit/debit card, we will process

the refund by crediting the same credit/debit card used when the order was

placed. Please note that refunds can take up to ten (10) business days to show

on your account due to varying processing times between payment providers;

-    by cash on deliver. If you decide to

return the product by courier, you will be offered the option to receive an

e-store credit note to be used within our online store only.

If you received an item as a gift and wish to exchange it,

please contact our Customer Service who will be happy to assist you in your

request. All products must be unused and with all MICHAEL KORS tags still

attached and in the same condition as received, in their original box and

packaging, with the original invoice within 30 days of the date of your order.

Custom-made products

Please note that any custom-made product may not be refunded or

exchanged.

 

DEFECTIVE

ITEMS

 

1.      The

customer is requested to verify, before it is taken from the store, that the

merchandise does not have any apparent defect and is in perfect condition

before it is taken from the store. To this effect, the customer is asked to

sign the sale invoice copy.

2.      Customer

may return defective merchandise, or merchandise showing an expiry date of less

than 30 days from the date of purchase, upon presentation of the original sale

invoice issued by the store.

3.      Merchandise

with hidden defects which could be detected at any stage can also be returned

within reasonable delays appropriate to the type and nature of the defective

merchandise and the defect itself.

Presentation

by the customer of the original sale invoice is also required.

4.      If

available, original packaging is to be returned along with the defective

merchandise .The store manager ascertains

that the defect does not result from improper storage or handling by the

customer, such as not observing the recommendations of how to care for the

merchandise as detailed on labels accompanying them.

5.      For

repairable merchandise, the customer is informed of possibility of repair, as

well as the expected delay.

6.     Should

the delay be unreasonably long considering the type and nature of the

merchandise and the nature of the defect, the customer is offered the

possibility of exchange for identical merchandise, if available in store. If

not available, the customer is proposed a store credit or refund, modalities of

which will be arranged according to

the amount involved.

7.      Value

of compensation (exchange, store credit or refund) is that of the initial

purchase value.

 

NON

DEFECTIVE ITEMS

1.     Exchange

of merchandise is allowed within 30 days of purchase.

2.     Merchandise

must be in an unused saleable condition, in original packaging and with original price tag. In

case of sealed product, merchandise

must still be in sealed condition.

3.      Merchandise

must be presented with original sale invoice issued by the store.

4.     Return

is compensated by a store credit for exact value of initial purchase value.

5.      Validity

of store credit is 6 months from date of issue.

6.      Earrings

cannot be exchanged for hygienic reasons.

7.      Due

to hygiene reasons we are unable to offer an exchange or refund on under wear

& swimwear

8.      Customized/tailored

items cannot be exchanged or returned.

 

EXCHANGE

/ RETURN POLICY ONLINE

Please

keep original receipt for:

RETURN: within

30 days from the date of purchase

EXCHANGE: within

30 days from the date of purchase

All items must be in their original condition and packaging.

Items purchased on Sale or Promotion can neither be exchanged

nor refunded.

Due to hygienic reasons, exchange will not be accepted on

earrings and sets and used products.

The way your refund is processed depends on your original

payment method CASH/CARD returns.


RETURN IN STORE

You can visit any of our stores with the physical item in their

original packing, along with any accompanying accessories and documents

(warranties, authentication certificates) and the order receipt.

An authorized staff member will take your package and hand you

an acknowledgment receipt.

Exchange is restricted to the same price or higher value items.

Refund will be processed to your payment card and can take up to

10 working days to process.

If you paid by cash on delivery, the value of the products

returned will be credited in the form of Ecredit note. You will not incur any

fees as a result of such reimbursement. The Ecredit note will be valid for 180

days from the date Ecredit note was issued.

 

EXCHANGE/RETURN POLICY IN-STORE ONLY (KSA)

RETURN: within 3 days from the date of purchase

EXCHANGE: within 7 days from the date of purchase

All items must be in their original condition and packaging.

Items purchased on Sale or Promotion can neither be exchanged

nor refunded.

Due to hygienic reasons, exchange will not be accepted on

earrings and sets and used products.

The way your refund is processed depends on your original

payment method CASH/CARD returns.

 

Return of defective items is accepted only for defects not

caused by misuse or failure to follow care instructions. Original receipt is

required. A refund will be provided only if repair or replacement is not

available.

The following items cannot be replaced: earrings, underwear,

swimwear, and customized or tailored items.

 

MUSE

If you

are a MUSE member,

you can

enter your log in information in order to credit points, when

purchasing

through the Website, to your MUSE account. Points will be credited

to your

online statement within three (3) days from the successful delivery. To check

your statement, download the MUSE App from the App Store or Google Play. In case of missing points,

please

contact MUSE Concierge on 800 888 777

Points

can be redeemed in store and online. Other MUSE T&C’s apply. For further

information on

the

program, FAQ’s and T&C’s – please visit: experience-muse

 

PRODUCTS LIABILITY

By buying products through our Website, you acknowledge and

agree that MICHAEL KORS carries no product liability save as described in the

preceding paragraphs in relation to returning and exchanging the products or

refunding/crediting the price paid, and that full liability for the products

rests with the manufacturer. The terms of the manufacturer’s product liability

are found in the product’s package or in the notice that accompanies the

products.

 

 

INTELLECTUAL PROPERTY

All copyright, trademarks, trade names, trade dress, designs,

the “look and feel” of the Website, other intellectual property and material,

rights on and relating to the Website including software and all HTML and other

code contained in the Website, page headers, images, texts, illustrations,

formats, logos, designs, icons, photographs, programs, music clips or downloads

and video clips (collectively, the “IP”) are and shall at all times remain

vested in MICHAEL KORS and/or are the property of their respective owners, and

are protected by the Kingdom of Saudi Arabia and international trademark and

copyright laws. You may access, view, download, and print the IP and all other

materials displayed on our Website for your personal, non-commercial use only

as expressly authorized by MICHAEL KORS and/or its third party licensors

provided, however, that you (i) do not modify or alter the IP in any way; and

(ii) do not provide or make available the IP to any third party in a commercial

manner. You will not acquire any copyright, trademark or other proprietary

rights whatsoever in the IP. No license, right, title, or interest in any

materials or software is transferred to you as a result of your use of the

Website or your accessing, viewing, downloading, or printing of the IP. You may

not reproduce (except as noted above), publish, transmit, distribute, display,

modify, create derivative works from, sell or participate in any sale of or

exploit in any way, in whole or in part, any of the IP or our Website. The IP may

be used only as a shopping resource. Any other use, including the reproduction,

modification, distribution, transmission, republication, display, or

performance of the IP is strictly prohibited.

MICHAEL KORS is the exclusive owner or licensee of the IP (as

applicable) and is the exclusive licensee of the www.michealkors.sa domain

name.

 

 

CONTENT

MICHAEL KORS provides no warranty as to the accuracy of the

content on the Website, nor does it warrant that such content is error free or

reliable or that your use of the content will not infringe the rights of third

parties. MICHAEL KORS does not warrant that the functional aspects of the

Website or its content will be error free or that the Website, its content or

the server that makes it available are free of viruses or other harmful

components. If your use of the same results in any damage or the need for

servicing or replacing property, material, equipment or data, MICHAEL KORS is

not responsible in any way for those costs. MICHAEL KORS makes no warranty

regarding the Website’s content, software, text, downloads, graphics or links,

or any results from using the Website and you bear the entire risk of the

completeness, accuracy or usefulness of any content on this Website. MICHAEL

KORS reserves the right to withdraw any content from the Website at any time

and for any reason. Removal may be immediate and without notice. You confirm

that MICHAEL KORS is not liable to you or any third party for any such

withdrawal.

We endeavor to provide an accurate description of the products

on our Website and to display the colors of the products as accurately as

possible. We cannot guarantee that your monitor’s display of any color will be

accurate.

The personal opinions of the designers and labels whose products

we sell, or any third parties with whom we are associated are their own and do

not necessarily reflect the views of MICHAEL KORS and we accept no

responsibility for any such views expressed in any media.

 

 

INDEMNIFICATION

You agree, at our request, to defend, indemnify, and hold

harmless MICHAEL KORS and its affiliates, including their officers, directors,

agents, suppliers and licensors from and against any and all claims, damages,

costs, and expenses, including attorneys’ fees, arising from or related to your

use of the Website, any breach by you of these Terms and Conditions or the use

by any other person accessing the Website using your Internet account. MICHAEL

KORS reserves the right, at our own expense, to assume the exclusive control of

any matter otherwise subject to indemnification by you hereunder, and such

right and indemnification will survive these Terms and Conditions and your use

of the Website.

 

 

AVAILABILITY

You acknowledge that (i) it is technically impossible that the

Website will be provided free of defaults and that MICHAEL KORS cannot take any

responsibility for this, (ii) that defaults may lead to the temporary

unavailability of the Website, and that (iii) the operation of the Website may

be adversely affected by conditions and performances outside MICHAEL KORS’s

control, such as, for example, transmission and telecommunication links between

MICHAEL KORS and you and between MICHAEL KORS and other systems and networks.

MICHAEL KORS may at any time, temporarily or permanently modify

or interrupt, all or part of the Website in order to perform maintenance work

and/or make improvements and/or changes to the Website. MICHAEL KORS is not

liable for any modification to or suspension or interruption of the Website.

 

 

DISCLAIMER

OUR WEBSITE IS PROVIDED BY MICHAEL KORS ON AN “AS IS” AND “AS

AVAILABLE” BASIS. MICHAEL KORS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY

KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF OUR WEBSITE OR THE

INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON OUR WEBSITE. TO THE

FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, MICHAEL KORS DISCLAIMS ALL

WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED

WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY

QUALITY, REASONABLE CARE AND SKILL OR NON-INFRINGEMENT. WITHOUT LIMITING THE

FOREGOING, MICHAEL KORS DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED,

FOR ANY MERCHANDISE OFFERED ON OUR WEBSITE. YOU ACKNOWLEDGE, BY YOUR USE OF THE

WEBSITE, THAT YOUR USE OF OUR WEBSITE IS AT YOUR SOLE RISK. THIS DISCLAIMER

DOES NOT APPLY TO ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF THE

PRODUCT. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THESE TERMS AND

CONDITIONS.

 

 

LIMITATION OF LIABILITY

Nothing in these Terms and Conditions is intended to affect your

rights as a consumer under the laws of the Kingdom of Saudi Arabia

The use of the Website or any of the Services or products

available thereon is at your own risk, and unless otherwise stated in these

Terms and Conditions, you assume full responsibility and risk of loss resulting

from your use of the Website or any of the Services or products available

thereon.

UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY,

WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL MICHAEL KORS OR

ANY OF ITS AFFILIATES, EMPLOYEES, DIRECTORS, OFFICERS BE LIABLE TO YOU OR TO

ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES

OR DAMAGES OF ANY NATURE ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR

INABILITY TO USE THE WEBSITE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS

OF PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS,

OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF

MICHAEL KORS HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF

SUCH DAMAGES. SUBJECT TO THE FOREGOING, IN NO EVENT WILL MICHAEL KORS BE LIABLE

FOR ANY DAMAGES IN EXCESS OF THE AMOUNT PAID BY YOU TOWARDS THE PRICE OF THE

PRODUCT IN RESPECT TO WHICH THE CLAIM AROSE. YOU HEREBY RELEASE US FROM ANY AND

ALL OBLIGATIONS, LIABILITES AND CLAIMS IN EXCESS OF THIS LIMITATION.

 

 

MISCELLANEOUS

We reserve the right to modify these Terms and Conditions at any

time without notice to you. Any modifications of these Terms and Conditions

will be effective once published on our Website. Your continued use of the

Website (or any of our other websites) following such change shall signify your

agreement to be bound by the modified Terms and Conditions. Please read the

Terms and Conditions and check back often. If you do not agree to any change to

the Terms and Conditions, then you must immediately stop using the Website.

These Terms and Conditions constitute the whole legal agreement

between you and MICHAEL KORS and govern your use of the Website and all

Services and products available thereon and completely replace any prior

agreements between you and MICHAEL KORS in relation to the same.

You acknowledge and agree that the form and nature of the

Services may change from time to time without prior notice to you and MICHAEL

KORS may stop providing the same (or any features within them) to you or to

users.

You understand that MICHAEL KORS grants the operators of public

search engines permission to use spiders to copy materials from the site for

the sole purpose of creating publicly available searchable indices of the

materials and MICHAEL KORS reserves the right to revoke these exceptions either

generally or in specific cases.

You understand that you are solely responsible for (and that

MICHAEL KORS has no responsibility to you or to any third party for) any breach

of your obligations under the Terms and Conditions and for the consequences

(including any loss or damage which MICHAEL KORS may suffer) of any such

breach.

If MICHAEL KORS does not exercise or enforce, or delays in its

exercise or enforcement, of any legal right or remedy, this will not be taken

to be a formal waiver of MICHAEL KORS’s rights.

You and MICHAEL KORS are independent contractors, and these

Terms and Conditions, including but not limited to submission or distribution

of Your Content, will not, in whole or in part, establish any relationship of

partnership, joint venture, employment, franchise or agency between the you and

MICHAEL KORS. Neither party will have the power to bind the other or incur

obligations on the other's behalf without the other's prior written consent.

Neither party is authorized to act as an agent or representative of the other

or for or on behalf of the other party in any capacity other than as expressly

set out in the Terms and Conditions. Neither party shall advertise, represent

or hold itself (or any of its agents) out as so acting or being authorized so

to act, or incur any liability or obligation on behalf of, or in the name of,

the other party, unless specifically provided for in these Terms and

Conditions.

If any of the provision of these Terms and Conditions is held to

be illegal or unenforceable, the other terms of these Terms and Conditions

shall not be affected and shall remain in full force and effect.

These Terms and Conditions are reproduced in English and Arabic.

If there is any inconsistency between the English text and the Arabic text, the

English text will prevail.

These Terms and Conditions are governed by the laws of the

Kingdom of Saudi Arabia and all disputes arising hereunder are subject to the

exclusive jurisdiction of the Jeddah courts.

 

 

CONTACT US - CUSTOMER SERVICE

If you have any questions about the Terms and Conditions or any

aspect of your order, please contact our Customer Service by email at

feedback.Michaelkors@chalhoub.com or by telephone at 800 111 1348 every day from 9AM

to 9PM (KSA TIME).